Terms of Service

Last Updated: February 2026

1. Acceptance of Terms

By accessing or using The Garage ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

Important: These Terms contain an arbitration clause and class action waiver that affects your legal rights.

2. Description of Service

The Garage is a vehicle service history tracking application that allows you to:

  • Store and manage vehicle information and service records
  • Upload and organize receipts and documentation
  • Receive maintenance reminders
  • Find nearby service centres
  • Share vehicle history when selling

The Service is provided "as is" and we may modify, suspend, or discontinue features at any time.

3. Eligibility

You must be:

  • At least 18 years old
  • Legally capable of entering into binding contracts
  • Not prohibited from using the Service under UK law

4. Account Registration and Security

4.1 Account Creation

  • You must provide accurate, complete, and current information
  • You are responsible for maintaining the confidentiality of your account credentials
  • You are responsible for all activities under your account
  • You must notify us immediately of any unauthorised access

4.2 Account Termination

We reserve the right to suspend or terminate accounts that:

  • Violate these Terms
  • Engage in fraudulent or illegal activity
  • Abuse or misuse the Service
  • Remain inactive for extended periods (after notice)

5. Acceptable Use

You agree NOT to:

  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious code, viruses, or harmful content
  • Attempt to gain unauthorised access to the Service or other users' accounts
  • Use the Service for commercial purposes without authorisation
  • Scrape, harvest, or collect user data
  • Impersonate others or misrepresent your affiliation
  • Interfere with or disrupt the Service
  • Use the Service to spam or harass others

6. User Content

6.1 Your Content

  • You retain ownership of all vehicle data, photos, and information you upload
  • You grant us a limited licence to store, process, and display your content to provide the Service
  • You are responsible for the accuracy and legality of content you upload
  • You must have rights to any photos, documents, or data you upload

6.2 Prohibited Content

Do not upload content that:

  • Is illegal, harmful, or violates others' rights
  • Contains viruses or malicious code
  • Infringes copyright, trademark, or other intellectual property
  • Is defamatory, obscene, or offensive

6.3 Content Removal

We reserve the right to remove content that violates these Terms, but we are not obligated to monitor all user content.

7. Intellectual Property

7.1 Our Rights

The Service, including all software, designs, logos, and trademarks, is owned by The Garage and protected by copyright and other intellectual property laws.

7.2 Limited Licence

We grant you a limited, non-exclusive, non-transferable licence to use the Service for personal, non-commercial purposes. This licence automatically terminates if you violate these Terms.

8. Subscription and Payment Terms

8.1 Free Plan

  • The free plan provides basic features for one vehicle
  • We may limit features or storage on the free plan
  • We reserve the right to modify or discontinue the free plan with notice

8.2 Premium Plan (£4.99/month or £49/year)

  • Billed monthly or annually in advance
  • Automatically renews unless cancelled
  • No refunds for partial months (except where required by law)
  • Prices subject to change with 30 days' notice

8.3 Payment Processing

  • Payments processed through Stripe or other payment providers
  • You authorise us to charge your payment method
  • Failed payments may result in service suspension

8.4 Cancellation

  • You may cancel your Premium subscription at any time
  • Cancellation takes effect at the end of the current billing period
  • You will retain access to Premium features until the end of the paid period
  • After cancellation, you may lose access to Premium-only data (e.g., beyond one vehicle)

8.5 Refund Policy

  • 14-Day Free Trial: Cancel within 14 days for a full refund
  • Monthly Plans: No refunds after 14-day trial period
  • Annual Plans: Pro-rated refunds within first 30 days at our discretion
  • Processing: Refunds processed within 10 business days

9. Third-Party Services

The Service may integrate with third-party services (DVLA API, Google Maps, etc.). Your use of these services is subject to their respective terms and privacy policies. We are not responsible for third-party services.

10. Disclaimers and Limitations of Liability

10.1 Service Provided "As Is"

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that:

  • The Service will be uninterrupted, secure, or error-free
  • The Service will meet your requirements
  • Data will be accurate, complete, or reliable
  • Defects will be corrected

10.2 Limitation of Liability

To the maximum extent permitted by law, The Garage shall not be liable for indirect, incidental, special, consequential, or punitive damages; loss of profits, revenue, data, or business opportunities; service interruptions or data loss; or damages exceeding the amount you paid us in the past 12 months (or £100, whichever is greater).

10.3 Exceptions

Some jurisdictions do not allow limitations on implied warranties or liability. If these laws apply to you, some limitations may not apply.

10.4 Important Notice

The Service is a record-keeping tool only. We do not:

  • Provide automotive advice or recommendations
  • Verify the accuracy of service records or receipts
  • Guarantee vehicle history information
  • Take responsibility for decisions you make based on the Service

Always consult qualified mechanics and professionals for vehicle maintenance and purchase decisions.

11. Indemnification

You agree to indemnify and hold harmless The Garage, its affiliates, and employees from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content you upload

12. Dispute Resolution

12.1 Governing Law

These Terms are governed by the laws of England and Wales.

12.2 Informal Resolution

Before filing a claim, you agree to contact us at legal@thegarage.app to attempt informal resolution.

12.3 Jurisdiction

For UK users, disputes will be resolved in the courts of England and Wales. For international users, disputes may be resolved through arbitration.

13. Modifications to Terms

We may modify these Terms at any time. We will notify you of material changes via email or in-app notification at least 30 days before they take effect. Continued use after changes constitutes acceptance.

If you don't agree to changes, you must stop using the Service and may request account deletion.

14. General Provisions

14.1 Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and The Garage.

14.2 Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

14.3 Waiver

Our failure to enforce any right or provision does not constitute a waiver.

14.4 Assignment

You may not assign these Terms. We may assign our rights to any affiliate or successor.

14.5 Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control.

15. Contact Information

For questions about these Terms:

The Garage operates as a digital-first service. For all enquiries, please use the email addresses provided above.